Remote Customer Satisfaction Representative – Uresta Hiring
Uresta is hiring a Customer Satisfaction Representative for a remote position. We need someone who communicates well, likes helping others, and can handle customer issues effectively. If you enjoy working in a busy setting and are dedicated to delivering excellent service, we want to hear from you. Join us and be part of a team that values both speed and quality service.
Company: Uresta
Location: Remote
Salary: $18.00 to $20.00 per hour (Negotiable) | 40 hours per week
Job Type: Full-time | Permanent | Flexible Hours
Start Date:Please do this as soon as you can.
Responsibilities
- Reply to customers’ questions using email and phone, ensuring the information is accurate and provided promptly.
- Manage complaints and issues from customers with professionalism and empathy.
- Examine feedback and problems from clients to ensure a good customer experience.
- Keep detailed records of interactions with customers and how their issues were resolved.
- Cooperate with other teams in the company to enhance service quality and improve customer satisfaction.
Qualifications
- Education: High school diploma or equivalent.
- Experience: 1+ years in a customer service or related role.
- Skills & Attributes:
- Strong oral and written communication skills.
- Ability to work independently in a remote setting.
- Excellent problem-solving and organizational skills.
- Team player with a client-focused approach.
- High attention to detail and ability to multitask.
Work Environment
- 100% remote position – no office space is provided.
- Must be comfortable working in a fast-paced, customer-facing environment.
Benefits
- Health Benefits: Dental plan, health care plan.
- Financial Benefits: Life insurance coverage.
How to Apply
If you’re passionate about customer satisfaction and meet the qualifications, apply today!
Send your resume to: [email protected]
