Retail Store Supervisor at Eclipse

Eclipse is actively seeking a dedicated Retail Store Supervisor to enhance their team in Happy Valley-Goose Bay, Newfoundland and Labrador. This permanent, full-time position presents an excellent opportunity for an experienced professional to lead daily operations and manage a small team within a thriving retail environment. This posting, identified as Job Bank #3668190, indicates an LMIA has been requested.

Job Description

The Retail Store Supervisor will be instrumental in ensuring the smooth and efficient functioning of the store. This includes overseeing staff, managing sales activities, and maintaining high standards of customer service. The successful candidate will be a proactive individual capable of handling a diverse set of responsibilities in a fast-paced setting, specifically within the clothing and general retail sector. The role involves direct supervision of approximately 3-4 team members.

• Supervise and coordinate the daily activities of sales associates and other team members.
• Assign duties and establish effective work schedules.
• Participate in the hiring process and facilitate staff training programs.
• Authorize merchandise returns and meticulously organize inventory.
• Manage cash transactions and oversee aspects of payroll administration.
• Address and resolve customer inquiries, complaints, and manage supply shortages.
• Generate comprehensive reports detailing sales volumes, merchandising efforts, and personnel matters.
• Engage in direct sales of merchandise to customers.
• Contribute to specialized tasks such as exhibit and display design, merchandising, and visual presentation.

Requirements

• Possession of a secondary (high) school graduation certificate or equivalent experience.
• A minimum of 2 years but less than 3 years of supervisory experience, preferably within a retail setting.
• Demonstrated proficiency in English, both for oral and written communication.
• Ability to work on-site in a non-smoking, air-conditioned retail business environment; no remote work option is available.
• Reliable personal transportation is required.
• Candidates should exhibit strong personal attributes including accuracy, client focus, efficient interpersonal skills, excellent oral and written communication, flexibility, organization, reliability, teamwork, dependability, initiative, judgment, and the ability to multitask.
• Physical capabilities required for the role include working in a fast-paced environment, under pressure, meeting tight deadlines, handling heavy loads, manual dexterity, attention to detail, ability to distinguish between colours, standing for extended periods, walking, bending, crouching, and kneeling.
• Applicants must be legally authorized to work in Canada (Canadian citizen, permanent resident, or temporary resident with a valid work permit). Applications from individuals not authorized to work in Canada will not receive a response.

Working Conditions / Benefits

• Compensation: An hourly wage ranging from $18.85 to $21.00, negotiable based on experience, for 30 to 35 hours per week.
• Schedule: This is a full-time, permanent position with a start date as soon as possible. Shifts will cover mornings, days, evenings, weekends, and may include on-call or flexible hours.
• Work Environment: The role requires working on-site within a dynamic retail business, necessitating the ability to thrive under pressure and manage tight deadlines.
• Comprehensive Benefits Package:
  • Health Benefits: Includes dental plan, disability benefits, health care plan, vision care benefits, group insurance benefits, and life insurance.
  • Financial Benefits: Opportunity for a bonus and mileage reimbursement.
  • Other Benefits: Free parking is available on-site, along with employer-paid learning and training opportunities.

How to Apply

Prospective candidates are encouraged to apply for this position through the Direct Apply option on the original Job Bank platform.

Alternatively, applications can be forwarded via email to [email protected].

It is crucial that all applicants ensure they meet the legal work authorization requirements for Canada before submitting an application.

Always verify this listing on the original job platform before applying.

Frequently Asked Questions

What is the salary for a Retail Store Supervisor at Eclipse in Happy Valley-Goose Bay?

The Retail Store Supervisor position at Eclipse offers an hourly wage ranging from $18.85 to $21.00, which is open to negotiation, for 30 to 35 hours per week.

What are the education and experience requirements for this Retail Store Supervisor role?

Applicants are required to have a secondary (high) school graduation certificate or equivalent experience, in addition to 2 to less than 3 years of supervisory experience.