Hiring for Remote Call Centre Agent Job in Canada

Job Overview

re you an individual focused on customer needs with excellent communication skills? Join Blue Ocean as a Call Centre Agent and be part of a dynamic team providing top-notch customer service. This is a remote position based in Halifax, NS, offering competitive pay and great benefits. If you are bilingual and have some customer service experience, this could be the perfect opportunity for you.

Call Centre Agent – Hiring for Remote Call Centre Agent Job in Canada
Location: Remote (Based in Halifax, NS)
Company: Blue Ocean
Job Type: Full-Time, Term or Contract
Salary: $19.00 per hour (30 to 45 hours per week)
Start Date: April 2, 2025
End Date: August 31, 2025
Vacancies: 20 Positions Available

Key Responsibilities

• Provide accurate information and resolve customer concerns promptly.
• Handle refund and credit requests professionally.
• Process customer payments securely.
• Maintain accurate records of interactions and transactions.
• Deliver outstanding service in a fast-paced environment.

Qualifications & Skills

• Education: No formal degree, certificate, or diploma required.
• Experience: 1 to less than 7 months in a similar role preferred.
• Technical Skills:
  • Proficiency in MS Excel, MS Outlook, MS Windows, and MS Word.
  • Comfortable navigating multiple software tools.
• Soft Skills:
  • Strong written and verbal communication.
  • Excellent problem-solving and multitasking abilities.

Work Environment

• Remote Position: Work from home (no office space provided).
• Industries Served: Telecommunications and tourism sectors.
• Work Conditions:
  • Fast-paced environment with tight deadlines.
  • Attention to detail and ability to manage high call volumes.
  • Overtime may be required based on workload.

Benefits

• Health Benefits: Dental plan, health care plan, vision care.
• Financial Benefits: Life insurance, Registered Retirement Savings Plan (RRSP).
• Other Perks: Free parking available (if applicable).

How to Apply

Online Application:
Apply Here

Application Requirements:

• Cover Letter
• Copy of Portfolio or Relevant Work Examples

Application Deadline: March 26, 2025

Take the next step in your career with Blue Ocean and become a key player in delivering excellent customer experiences!